Privacy Policy
At MIEN NAM FILTRATION EQUIPMENT TECHNOLOGY COMPANY LIMITED, we understand the importance of protecting your personal information. We are committed to using data transparently and legally, and continuously improving the quality of our services to provide peace of mind and the best possible shopping experience on our website and via our hotline.
1. Purpose of Collecting Customer Information
To optimize your experience and interaction, MIEN NAM FILTRATION EQUIPMENT TECHNOLOGY collects personal data for the following purposes:
- Improve customer service quality and product purchase support.
- Answer customer inquiries and provide timely support.
- Provide updated information, news, and the latest content from the thietbilocmiennam.vn website.
- Receive customer feedback to upgrade website content and interface.
- Conduct surveys to improve product quality and customer service.
- Announce promotions, special offers, and the latest news.
When accessing and using services at thietbilocmiennam.vn, you may be asked to provide information such as your full name, email address, phone number, and address. To ensure your rights, please provide accurate and legal information.
MIEN NAM FILTRATION EQUIPMENT TECHNOLOGY is not responsible for any information you provide.
2. Scope of Customer Information Collection
In necessary cases, we may use this information to contact you directly through the following methods:
- Sending introductory communications.
- Confirming orders.
- Sending thank-you messages.
- Providing important technical and security information.
- Introducing new products and services.
- Sending notifications about upcoming events or job opportunities to customers who have subscribed to email updates.
Therefore, the purposes and scope of personal data collection by MIEN NAM FILTRATION EQUIPMENT TECHNOLOGY COMPANY LIMITED are fully aligned with our privacy policy and are intended to protect the best interests of our customers.
3. Customer Information Retention Period
3.1 For customers who wish to limit information retention:
- MIEN NAM FILTRATION EQUIPMENT TECHNOLOGY will retain customer information for the duration of the warranty period of the last product and service you purchased and used.
- If you have not purchased or used the service or product, your information will be retained for one year from the date of your last contact for consultation or quotation.
3.2 In other cases:
MIEN NAM FILTRATION EQUIPMENT TECHNOLOGY may retain customer information to facilitate future purchases or to provide information about related new products.
4. Sharing Customer Information
Aside from the purposes stated, we are committed to not disclosing any customer information to external parties.
In cases where the Company hires an independent entity to conduct market research, we may provide customer information to this entity for project purposes. This will be accompanied by a strict confidentiality agreement, allowing the entity to use the data only to complete the project.
Furthermore, we only share customer information in extremely necessary circumstances such as:
- When legally required by authorities.
- In emergency situations to protect the personal safety of customers and other members.
5. Commitment to Customer Information Security
MIEN NAM FILTRATION EQUIPMENT TECHNOLOGY is committed to protecting customer information using the most advanced and effective methods, including the use of international standard security technologies such as PCI and SSL.
However, if you voluntarily share your personal information with others, we will not be responsible for any consequences that may arise.
6. Customer information collection and management unit
MIEN NAM FILTRATION EQUIPMENT TECHNOLOGY always strives to provide customers with the best quality products and services.
If you have any questions regarding this privacy policy, please contact us using the information below:
📞 0938.141.584 hoặc 0902710518
📩 miennamfilter@locmiennam.com